Privacy Policy

Effective: April 17, 2026

This policy describes how we collect, use, and protect your personal information when you use the EAW Document Library service.

1. What Information We Collect

  • Personal identification details (name, email address, contact information)
  • Account credentials and authentication data
  • Content of documents you upload to our platform
  • Metadata associated with your documents
  • System access logs and usage activity data

2. How We Use Your Information

Service Provision

To deliver and maintain our document storage and collaboration services

User Support

To provide customer service and technical support

Service Improvement

To analyze usage patterns and enhance our platform

Security

To monitor for and prevent security incidents

3. Data Sharing Practices

We Do Not Sell Your Data

EAW does not sell or rent your personal information to third parties.

Limited data sharing may occur with:

  • Service providers under strict confidentiality agreements
  • Legal authorities when required by law
  • Affiliated aviation partners for operational purposes

4. Security Measures

We implement comprehensive security protocols to protect your information:

Data Encryption
Access Controls
Firewalls
Activity Monitoring
While we implement robust security measures, no electronic transmission or storage is 100% secure.

5. Your Privacy Rights

Access Rights

Request a copy of your personal data we hold

Correction Rights

Update or correct inaccurate information

Deletion Rights

Request deletion of your personal data

Portability Rights

Request transfer of your data to another service

To exercise these rights, please contact our privacy team using the information in Section 9.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Authentication Session Management Preferences Analytics

You can control cookies through your browser settings, but disabling them may affect service functionality.

7. Third-Party Services

Our platform may contain links to or integrations with third-party services that have their own privacy policies.

We recommend reviewing the privacy policies of any third-party services you access through our platform.

8. Policy Updates

We may update this privacy policy periodically. Significant changes will be communicated through:

  • Email notifications to registered users
  • Platform announcements
  • Visible notices when logging in

The "Effective Date" at the top indicates when the policy was last revised.

9. Contact Our Privacy Team

Response Times

We aim to respond to all privacy inquiries within 5 business days.